8mbets bd Terms and Conditions

These terms and conditions ("Terms") govern the use of the 8mbets bd platform and all services connected to it. By using the services through the 8mbets bd website, mobile application, or any other channel, you are considered to have fully accepted these Terms.

8mbets bd is an online betting and gaming platform that provides cricket betting, sports betting, live casino, slots, and other gaming entertainment for Bangladeshi users. These Terms are published in English and this shall be considered the authoritative version.

For general information about our services, how we operate, and details about the brand, you may read our About Us page.

If you do not understand any part of these Terms or have any questions, please contact our customer support team before you start using the service. Support is available 24 hours a day, 7 days a week via live chat and email.

To open an account on 8mbets bd and take part in any gaming or betting activity, users must be 21 years of age or older. No person under the age of 21 is permitted to use this platform.

8mbets bd reserves the right to verify the date of birth provided at registration. A national ID card or other government-issued document may be required for age verification. If an account is opened using a false age, it will be closed immediately and any deposited funds and winnings in that account will be forfeited.

In addition, to use the service, users must:

• Operate their own account in their own name — opening an account on behalf of another person is prohibited.
• Have no legal restriction preventing them from using this service.
• Provide accurate identity and contact information.
• Refrain from creating multiple accounts.

Users must provide accurate and complete information when registering on 8mbets bd. If the information provided at registration is later found to be false or incomplete, the account may be closed without prior notice.

Each user may operate only one account. Opening multiple accounts by the same person, household, device, or IP address is strictly prohibited. In such cases, 8mbets bd reserves the right to suspend all accounts and freeze the balances.

Account Security

It is your responsibility to keep your login credentials completely confidential. Do not share your password with anyone, and always log out after using a public device. If you suspect any unauthorised access to your account, notify our support team immediately.

You are responsible for all activity that takes place on your account. 8mbets bd will not be liable for transactions made on the platform in cases of lost or stolen account credentials, unless the user reported the issue in a timely manner.

8mbets bd currently supports bKash, Nagad, Rocket, and Upay for deposits and withdrawals.

Deposit Conditions

• Minimum deposit amount: ৳200 (for all methods).
• Once a deposit is completed, it is generally added to the account within a few minutes.
• Funds must be sent from a mobile banking account registered in your own name.
• Funds sent through a third party or from an account registered in another person's name will not be accepted.

Withdrawal Conditions

• Minimum withdrawal amount: ৳800.
• Withdrawals generally take between 10 and 45 minutes to complete.
• Withdrawals will only be processed to the same payment method used for the deposit.
• Funds cannot be withdrawn if the wagering requirements of any bonus have not been met.
• Account verification may need to be completed before a withdrawal request can be made.

8mbets bd reserves the right to investigate any suspicious financial transactions and, where necessary, delay withdrawals. Such measures are taken to protect both the user and the platform.

All bonuses and promotions on 8mbets bd are offered under specific terms and conditions. It is mandatory to read the relevant terms carefully before claiming a bonus.

Welcome bonus

New users receive a 100% bonus on their first deposit, up to ৳5,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,000 bonus, giving a total balance of ৳2,000; to withdraw the bonus, ৳1,000 × 25 = ৳25,000 must be wagered.

General Bonus Terms

• Each user may claim a specific bonus offer only once, or the stated number of times.
• A maximum bet limit applies when using bonus funds — this will be stated in the detailed terms of each offer.
• Bonus funds or winnings earned from bonuses cannot be withdrawn before the wagering requirements are met.
• If a deposit is withdrawn after a bonus has been claimed, the associated bonus will be cancelled.
• If an attempt is made to claim bonus benefits through multiple accounts, all associated accounts will be closed.
• 8mbets bd reserves the right to modify or cancel any bonus offer.

Each promotion has its own specific terms, including the weekly recharge festival, slots bonus, birthday reward, friend referral reward, and weekend cricket special offer. Please read the relevant terms separately before claiming each offer.

All bets and gaming activity on 8mbets bd are conducted under specific rules. Once a bet has been placed and confirmed, it cannot be changed or cancelled.

Sports Betting

• Any changes during a match (cancellation, suspension, or venue change) will result in the bet being settled according to the platform's established rules.
• In live betting, odds change in real time; a bet will be confirmed at the odds displayed at the time of placement.
• 8mbets bd reserves the right to cancel bets accepted at incorrect odds due to a technical error.

Casino and Slot Games

• All game outcomes are controlled by a Random Number Generator (RNG) and are fair.
• If a connection is lost during a game due to a network issue, the round result will be saved on the server.
• Each game has its own rules, which should be read before starting to play.

If a user attempts to exploit vulnerabilities in the gaming system or win funds by fraudulent means, their account will be permanently closed and all balances will be forfeited.

We are committed to maintaining a fair and safe environment for all users on the 8mbets bd platform. To that end, certain activities are strictly prohibited.

Prohibited activities include:

• Using bots, automated software, or artificial intelligence to place bets or play games.
• Identifying technical vulnerabilities in the platform and exploiting them for personal gain.
• Colluding with other users to influence the outcome of a settlement.
• Using the platform for money laundering or illegal financial transactions.
• Operating an account under a false identity or using another person's identity.
• Harassing or attempting to defraud other users.

If evidence is found of involvement in any of the above prohibited activities, 8mbets bd will immediately close the account and forfeit all balances.

8mbets bd reserves the right to temporarily suspend or permanently close a user's account in the following circumstances:

• Violation of any clause of these Terms.
• Opening an account using false information.
• Detection of fraudulent or suspicious activity.
• Failure to complete account verification.
• Extended period of inactivity (users with an active balance will be notified in advance).

Account Closure by the User

If you wish to close your account, please contact our support team. Complete any pending withdrawals before submitting a closure request. Requests for self-exclusion under responsible gaming will be processed on a priority basis.

8mbets bd believes that gaming should be a healthy form of entertainment — not a source of financial stress. We encourage all users to set their own limits and play responsibly.

Our platform offers the ability to set betting limits, take a temporary break, and self-exclude. Contact our customer support team to use these options.

If you feel that gaming is having a negative impact on your personal or family life, please seek help. Our Responsible Gaming page provides detailed information and ways to get support.

• Never bet with borrowed money.
• Do not bet with money you cannot afford to lose.
• Please remember: this service is only for users aged 21 and above.

The protection of your personal data is of great importance to 8mbets bd. We do not sell your information to any third party.

For full details on what information we collect, how we use it, and what steps are taken to protect your data, please read our Privacy Policy. The Privacy Policy is an integral part of these Terms.

The platform uses SSL encryption technology to keep your financial information and personal data secure. Documents submitted for account verification are stored securely and can only be accessed by authorised staff.

8mbets bd makes every effort to provide uninterrupted service. However, the service may be temporarily disrupted due to technical maintenance, network issues, or unexpected technical errors.

• 8mbets bd will not be liable for losses caused by a service disruption.
• 8mbets bd reserves the right to correct any bet that was settled incorrectly due to a system error.
• In the event of a display error (such as incorrect odds or balance shown), the server record will be considered final.
• Users will be informed of scheduled technical maintenance as far in advance as possible.

If a technical issue has affected your account, please contact our support team — we will work to resolve it as quickly as possible. For common questions and troubleshooting, visit our FAQ section.

8mbets bd reserves the right to modify these Terms at any time. Users will be informed of significant changes as far in advance as possible — via a notice on the website or by sending a message to their registered contact details.

Continuing to use the platform after updated Terms take effect will be taken as acceptance of the new Terms. If the new Terms are not acceptable to you, please inform our support team to close your account.

The latest effective version of these Terms will always be available on this page. The date shown at the top of the page indicates when it was last updated.

For any questions or disputes regarding the terms and conditions, please contact our customer service team first. Our team provides support in both Bengali and English, 24/7. Customer service email: [email protected]